SYNOPSIS DATA PROCESSING (2023/03)
Categories of Personal Data Processed by hihaho:
- a1/ Name and last name (users [= authors])
- a2/ E-mail address (users)
- a3/ Telephone number (optional) (users)
- a4/ IP address (users and end users [= viewers])
- a5/ Automatically recorded activities (end users)
- a6/ Automatically recorded outcomes (end users)
- a7/ Recorded communications (chat, e-mail) (users)
- a8/ Data entered by end users that may be linked (beyond Processor’s control)
Processing operations by hihaho in the context of services to the Controller:
- b1/ Entry into the digital system at registration/registration
- b2/ Storage in the digital system (automatic)
- b3/ Only available for inspection
- b4/ Adjustment, correction
- b5/ Deletion
- b6/ Export and shipment to client. The following table indicates the departments / categories of Processor’s employees directly or indirectly involved in the processing of personal data. An indication is also given of the purpose(s) with which and / or the condition(s) under which specific types of personal data are processed, with reference to the specifications referred to sub a) and b):
| Purpose / Condition | Processing | Data | Category of employees |
| On request/permission Controller | b1 to b6 | a1 to a7 | Management |
| Billing* | b3 | a1 to a3 | Finance |
| To fix malfunction; data breach detection | b3 to b6 | a1 to a7 | Developers Team |
| On request/permission Controller | b3 and b4 | a6 to a6 | Content & Training Team |
| On request/permission Controller | b1 to b6 | a1 to a7 | Helpdesk |
| To fix malfunction; data breach detection | b3 | a1 to a7 | System & Security |
| In case of suspected illegal or criminal activity** | b3 and b5 | a1 to a8 | System & Security |
| Automated data processing | b1 to b6 | a1 to a7 | Hosting provider (sub-processor) |
* Processing only relates to the Personal Data of users (authors).
** Without Controller’s request/permission.
The Processor’s policy regarding the retention periods of Personal Data is bound by the instruction to that effect by the Controller.
Last adjustment: August 18, 2023.
