SYNOPSIS DATA PROCESSING (2022/01)

Categories of Personal Data Processed by hihaho:
  • a1/ Name, initials and last name   (users [= authors] and end users [= viewers])
  • a2/ E-mail address (users and end users)
  • a3/ Address data (users)
  • a4/ Telephone number (optional) (users)
  • a5/ IP address (users)
  • a6/ Automatically recorded (learning) activities (end users)
  • a7/ Automatically recorded (learning) outcomes (end users)
  • a8/ Recorded communications (chat, telephone, e-mail) (users)
  • a9/ Data entered by end users that may be linked (beyond Processor’s control)
Processing operations by hihaho in the context of services to the Controller:
  • b1/ Entry into the digital system at registration / registration
  • b2/ Storage in the digital system (automatic)
  • b3/ Only available for inspection
  • b4/ Adjustment, correction
  • b5/ Deletion
  • b6/ Export and shipment to client. The following table indicates the departments / categories of Processor’s employees directly or indirectly involved in the processing of personal data. An indication is also given of the purpose(s) with which and / or the condition(s) under which specific types of personal data are processed, with reference to the specifications referred to sub a) and b):
 
Category of employees Processing Data Purpose / Condition
Management b1 to b6 a1 to a8 On request Controller
Finance b3 a1 to a4 Billing*
Developers Team b3 to b6 a1 to a8 To fix malfunction; data breach detection
Content & Training Team b3 and b4 a6 to a7 On request Controller
Helpdesk b1 to b6 a1 to a8 On request Controller
System & Security b3 a1 to a8 To fix malfunction; data breach detection
System & Security b3 and b5 a1 to a9 In case of suspected illegal or criminal activity**
Hostingprovider (Subprocessor) b1 to b6 a1 to a8 Automated data processing

* Processing only relates to the Personal Data of users (authors).
** Without Controller’s request/permission.

The Processor’s policy regarding the retention periods of Personal Data is bound by the instruction to that effect by the Controller.

Kloekhorststraat 29
9401 BB Assen, The Netherlands

Secondary office
Galileïlaan 31
6716 BP Ede, The Netherlands

t. +31(0)592 377 285
e. info@hihaho.com