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Cookie Policy (EU)

This Cookie Policy was last updated on 25 January 2023 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland

1. Introduction

Our website, https://hihaho.com and Studio, https://studio.hihaho.com (hereinafter: “the website”) use cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website. For more information about cookies set by our player please see: https://hihaho.com/player-cookies/

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

Because these cookies are marked as tracking cookies, we ask your permission to place these.

Google reCAPTCHA

Functional, Marketing/Tracking

Usage

We use Google reCAPTCHA for spam prevention. Read more

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Functional

Name
_grecaptcha
Expiration
session
Function
Provide spam protection

Marketing/Tracking

Name
rc::c
Expiration
session
Function
Read and filter requests from bots
Name
rc::b
Expiration
session
Function
Read and filter requests from bots
Name
rc::a
Expiration
persistent
Function
Read and filter requests from bots

Intercom Messenger

Preferences, Functional

Usage

We use Intercom Messenger for chat support. Read more

Sharing data

For more information, please read the Intercom Messenger Privacy Statement.

Preferences

Name
intercom.intercom-state-*
Expiration
Function
Remembers w h eth er th e u ser h as min imized or closed ch at-box or pop-u p messages on th e w ebsite.
Name
intercom-id-*
Expiration
9 months
Function
Name
intercom-device-id-hziexk0j
Expiration
Function
Name
intercom-session-*
Expiration
1 week
Function

Functional

Name
intercom.played-notifications
Expiration
Function

Matomo

Marketing, Statistics (anonymous)

Usage

We use Matomo for website statistics. Read more

Sharing data

This data is not shared with third parties.

Marketing

Name
_pk_id*
Expiration
13 months
Function
Store a unique user ID
Name
_pk_ref_*
Expiration
13 months
Function
Website statistics
Name
_pk_ses.1.17c5
Expiration
Session
Function
Collects statistics on th e u ser’s visits to th e w ebsite, su ch as th e n umber of visits, average time spen t on th e w ebsite an d w h at pages h ave been read.
Name
_pk_ses_1_17c5
Expiration
Function
Collects statistics on the user’s visits to the website, Such as the number of visits, average time spent on the website and what pages have been read.
Name
_pk_ses.6.17c5
Expiration
Session
Function
Collects statistics on the user’s visits to the website, Such as the number of visits, average time spent on the website an d w h at pages h ave been read.
Name
_pk_ses_6_17c5
Expiration
Session
Function
Collects statistics on the user’s visits to the website, Such as the number of visits, average time spent on the website an d w h at pages h ave been read.

Statistics (anonymous)

Name
_pk_ref*
Expiration
6 months
Function
Store referrer ID’s

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
cmplz_rt_policy_id
Expiration
365 days
Function
Store accepted cookie policy ID
Name
cmplz_rt_consented_services
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_rt_marketing
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_rt_statistics
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_rt_preferences
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_rt_functional
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_rt_banner-status
Expiration
365 days
Function
Store if the cookie banner has been dismissed

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users
Name
wpEmojiSettingsSupports
Expiration
Session
Function
This cookie is part of a bundle of cookies which serve the purpose of content delivery an d presentation . The cookies keep the correct state of font, blog/picture sliders, color themes an do their website settings.

Wordfence

Functional

Usage

We use Wordfence for security and fraud prevention. Read more

Sharing data

For more information, please read the Wordfence Privacy Statement.

Functional

Name
wf_loginalerted_*
Expiration
persistent
Function
Provide protection against hackers
Name
wfwaf-authcookie*
Expiration
1 day
Function
Read to determine if the user is logged in

hihaho

Functional

Usage

Sharing data

This data is not shared with third parties.

Functional

Name
FirstTimeReferer
Expiration
Function
Name
XSRF-TOKEN
Expiration
Function
Name
session_hihaho
Expiration
Function
Name
2fa_remember
Expiration
Function
Remember the 2fa authentication
Name
token_hihaho
Expiration
Function
Let viewers continue watching where the left

Google Fonts

Marketing/Tracking

Usage

We use Google Fonts for display of webfonts. Read more

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing/Tracking

Name
Google Fonts API
Expiration
expires immediately
Function
Read user IP address

JWP

Preferences

Usage

Sharing data

This data is not shared with third parties.

Preferences

Name
jwplayerLocalId
Expiration
persistent
Function
Used to determine the optimal video quality based on the visitor’s device and network settings.

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
session_BeXQNkay
Expiration
Function
Name
twk_token
Expiration
Function
Name
twk_5b599043e21878736ba2530c
Expiration
Function
Name
locale
Expiration
Function
Name
session_hihaho_partitioned
Expiration
Function
Name
chatMainGreetingShown
Expiration
Function
Name
cmplz_toggle_data_id_4
Expiration
365 days
Function
Name
cmplz_layout
Expiration
365 days
Function
Name
kommunicate
Expiration
Function
Name
_hjid
Expiration
Function
Name
cmplz_toggle_data_id_3
Expiration
365 days
Function
Name
cmplz_toggle_data_id_0
Expiration
365 days
Function
Name
snowplowOutQueue_leadinfo_cl2_post2
Expiration
Function
Name
cmplzDashboardDefaultsSet
Expiration
365 days
Function
Name
snowplowOutQueue_leadinfo_cl2_post2.expires
Expiration
Function
Name
cmplzFormValues
Expiration
365 days
Function
Name
cmplz_toggle_data_id_2
Expiration
365 days
Function
Name
snowplowOutQueue_leadinfo_cl1_post2
Expiration
Function
Name
snowplowOutQueue_leadinfo_cl1_post2.expires
Expiration
Function
Name
cmplz_toggle_data_id_1
Expiration
365 days
Function

Kloekhorststraat 29
9401 BB Assen, The Netherlands

t. +31(0)592 377 285
e. info@hihaho.com

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